Terms and Conditions

General terms and conditions for the use of Zainii

These terms and conditions ("Terms") govern your use of the Zainii platform ("Platform") provided by Zainii AI for educational purposes ("Zainii"). These Terms outline your legal rights, remedies, and obligations when using the Zainii platform. The Website Terms of Use, which apply generally to the use of our Site, incorporate these Terms in their entirety. By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree with any part of 11:14 these Terms, you must not use the Platform.

2. Service Description:

This document outlines the intricate scope of application for Zainii, elucidating its multifaceted functionalities, technical underpinnings, and distinctiveness in the realm of AI-driven educational tools.

1. Core Functionality: Zainii's primary purpose revolves around fostering enriched educational engagement through its AI-driven framework. The platform harnesses its capabilities to enable dynamic interaction between users and AI, thereby facilitating learning and comprehension across various domains.

2. 3D Avatars and Visual Learning: One of Zainii's hallmark features is the integration of 3D avatars, a technological innovation that fundamentally alters the traditional e-learning paradigm. These avatars serve as interactive learning guides, visualising complex concepts, and rendering abstract ideas into tangible visual representations. This feature enhances cognitive absorption and aids in the comprehension of intricate subject matter.

3. Audio Generation and Enhanced Accessibility: Zainii transcends conventional educational platforms by introducing audio-generated content. Through advanced speech synthesis algorithms, the AI generates articulate audio explanations, catering to diverse learning preferences. This innovation not only accommodates auditory learners but also ensures a holistic educational experience for users with varying accessibility needs.

4. Multidisciplinary Learning: The platform's core architecture is centred on education, spanning a vast array of disciplines. Zainii acts as a versatile repository of knowledge, enabling users to pose a limitless number of queries across various fields of study. Its expansive database empowers users to obtain in-depth information and insights at their fingertips.

5. Chat-based Inquiry: At the heart of Zainii's functionality lies its user-friendly chat interface, wherein users can engage in natural language conversations with the AI. This intuitive mechanism enables learners to ask questions, seek clarifications, and engage in interactive discussions, mimicking the dynamics of human interaction while capitalising on the efficiency of AI-driven responses.

6. Technical Underpinnings: Zainii's prowess stems from its integration of state-of-the-art technologies, including but not limited to:

Natural Language Processing (NLP): Leveraging advanced NLP algorithms, Zainii comprehends and processes user queries, ensuring accurate and contextually relevant responses.

Computer Vision: The integration of computer vision technologies enables the creation and manipulation of 3D avatars, enriching visual learning experiences.

Speech Synthesis: Zainii's audio generation capability is underpinned by sophisticated speech synthesis engines, converting textual content into high-quality spoken explanations.

7. Scalability and Customization:The scope of Zainii extends to scalability and customization, allowing institutions, educators, and learners to tailor the platform to suit specific educational needs. This modularity encompasses the incorporation of institution-specific content, curriculum alignment, and adaptive learning pathways.

8. Ethical Considerations: In its scope, Zainii acknowledges the paramount importance of data privacy, security, and ethical usage. Stringent measures are integrated to safeguard user data, ensuring compliance with prevailing regulations and industry best practices.

3. Registration Obligations:

3.1 Users undertake to provide accurate and truthful information during the registration process. This includes but is not limited to providing their full legal name, accurate date of birth, current and valid address, and reliable contact details comprising telephone number(s) and email address.

3.2 Users affirm that they are registering on Zainii solely for educational purposes and will not impersonate any other individual or entity.

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3.3 Users acknowledge that the information provided during registration is solely their responsibility, and they agree to promptly update any changes to their registration details to ensure they remain accurate and current.

3.4 Users are solely responsible for maintaining the confidentiality and security of their registration credentials, including passwords and other access information. Any unauthorised access or use of their account is their responsibility.

3.b Eligibility

Users affirm that they meet the eligibility requirements as defined by Zainii. The app is intended for individuals who are of legal age to form a binding contract in their respective jurisdiction. If users are below the legal age of consent, they must have the permission of a legal guardian to register on the platform.

Individuals previously suspended or removed from the app are ineligible for registration. Furthermore, users agree not to create or use multiple accounts for any purpose.

4. User Conduct:

4.1. Respectful Communication: Users are required to communicate with Zainii and other users in a respectful and courteous manner. Hate speech, discrimination, harassment, or any form of offensive language or behaviour is strictly prohibited.

4.2. Intellectual Property: Users must respect intellectual property rights, including copyrights, trademarks, and patents. Do not upload or share any content that violates these rights without proper authorization.

4.3. Accuracy of Information: Users should provide accurate and truthful information while interacting with Zainii. Misrepresentation of identity, credentials, or intentions is not permitted.

4.4. Compliance with Applicable Laws: Users are expected to comply with all local, national, and international laws and regulations while using Zainii. Any unlawful activities are strictly prohibited.

4.5. Privacy and Data Security: Users are responsible for safeguarding their account credentials and personal information. Do not share your login details with anyone else. Zainii is committed to protecting user data; however, users should also exercise caution and be aware of potential security risks.

4.6. Ethical Use of AI: Users must use Zainii's AI capabilities ethically and responsibly. Do not engage in activities that could cause harm, exploit vulnerabilities, or manipulate the AI for malicious purposes.

5. Prohibited Uses:

5.1. Unauthorised Access: Users must not attempt to gain unauthorised access to Zainii's systems, servers, databases, or any other part of the platform.

5.2. Malicious Software: Users are prohibited from introducing viruses, malware, or any other harmful software that could disrupt the functioning of Zainii or compromise the security of other users' devices.

5.3. Spam and Unsolicited Content: Users must not engage in spamming or send unsolicited commercial communications through Zainii. This includes the promotion of third-party products, services, or websites without prior consent.

5.4. Distribution of Inappropriate Content: Sharing, uploading, or distributing content that is obscene, pornographic, violent, or otherwise offensive is strictly forbidden.

5.6. Academic Dishonesty: Users must not use Zainii to engage in any form of academic dishonesty, including plagiarism, cheating, or providing false information in educational contexts.

5.7. Commercial Use: Users are prohibited from using Zainii for commercial purposes without obtaining explicit permission from Zainii's authorised representatives.

5.8. Violation of Third-Party Rights: Users must not use Zainii to violate the rights of third parties, including defamation, invasion of privacy, or infringement of intellectual property rights.

5.9. Automated Use: The automated scraping, crawling, or extracting of Zainii's content or data is not allowed without prior written consent.

6. Privacy and Data Protection:

Zainii respects the privacy of its Users and is committed to protecting their personal information. The Platform collects and processes personal data in accordance with applicable laws and regulations. Read more of the Zainii’s Privacy Policy at (privacypolicylink).By using the Platform, the User consents to the collection, storage, and processing of their personal information as outlined in the Privacy Policy.

7. Intellectual Property Rights:

7.1. Zainii retains all rights, title, and interest in and to the Platform, including but not limited to patents, copyrights, trademarks, trade secrets, and any other intellectual property rights.

7.2. You may not modify, reproduce, distribute, create derivative works, publicly display, or use any content from the Platform without Zainii's prior written consent.

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8. Limitation of Liability:

8.1. Zainii shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with the use of the Platform.

8.2. Zainii disclaims all liability for any errors or omissions in the content of the Platform and makes no guarantees or assurances as to its accuracy or completeness.

9. Indemnification:

The User agrees to indemnify and hold harmless Zainii, its affiliates, and its employees from any claims, damages, losses, or expenses arising out of the User's use or misuse of the Platform, or any violation of these terms and conditions.

10. Prices and Payment Terms:

Zainii offers different pricing plans based on the features and services provided. These plans may include a free basic plan and various premium plans with advanced functionalities.

The pricing details, including the cost of each plan, are clearly outlined on the Zainii website or associated promotional materials. Zainii reserves the right to modify the pricing of plans at its discretion. Users will be notified of any changes in advance.

Additional services, features, or add-ons not included in the chosen plan may be available for an additional fee, as outlined in the pricing details.

10.1 Payment Terms:

Users must provide accurate and complete payment information when subscribing to a premium plan or purchasing additional services.

Payments can be made using accepted payment methods such as credit cards, debit cards, or electronic payment systems.

Subscription plans are billed on a recurring basis (monthly, annually, etc.) based on the selected billing cycle. Users will be charged automatically according to the chosen payment schedule.

Zainii reserves the right to suspend or terminate access to the Platform in case of non-payment or failure to renew a subscription.

10.2 Billing and Invoicing:

Users will receive invoices and billing statements electronically via the email address provided during registration or subscription. It is the User's responsibility to keep this information updated.

Invoices will include details of the charges, billing period, and payment due date. Users should review these details for accuracy and contact Zainii's support if there are any discrepancies.

10.3 Cancellations and Refunds:

Users can cancel their subscription to a premium plan at any time, subject to the cancellation terms specified during the subscription process.

Refund policies vary depending on the type of plan and the duration of use. Users are encouraged to review the refund policy applicable to their plan before making a payment.

10.4 Currency and Exchange Rates:

Prices and fees are displayed in the currency selected during the subscription process or as per the User's location. Exchange rates, if applicable, are subject to the prevailing market rates at the time of payment.

10.5 Disputes and Inquiries:

If you have any inquiries, disputes, or concerns about the pricing, payment terms, or charges associated with Zainii's services, you can contact the Zainii support team via the provided contact information. See below for more detail.

10.6 Modification of Terms:

Zainii reserves the right to modify these Terms, including the pricing and payment terms, at any time. Users will be notified of such changes through appropriate communication channels.

11. Termination:

11.1 Termination by User:

You have the right to terminate your use of the Platform at any time by ceasing to access or use the Platform and deleting any associated accounts or profiles.

You understand that your termination of use does not absolve you of any obligations, liabilities, or responsibilities accrued prior to the termination.

11. 2. Termination by Company:

We reserve the right to terminate your access to the Platform, in whole or in part, with or without cause, at our sole discretion. Reasons for termination may include, but are not limited to, violation of these Terms, breach of applicable laws, misuse of the Platform, or any behaviour deemed harmful to the Platform or other users.

In the event of your violation of these Terms, we may provide you with a written notice detailing the nature of the violation and the actions required to remedy it. Failure to remedy the violation within a reasonable time may lead to termination of your access.

11.3. Effect of Termination:

Upon termination, your access to the Platform, including any user accounts, profiles, and associated data, will be immediately disabled, and you will be prohibited from further use.

Termination of your access will not absolve you of any outstanding obligations or liabilities arising from your use of the Platform.

11.4. Data Retention and Deletion:

Upon termination, we may retain your account and usage data for a period deemed necessary for record-keeping, legal compliance, or other legitimate purposes.

Your personal data will be handled in accordance with our Privacy Policy, available on the Platform's website.

12. Accuracy and Reliability 11:14

Zainii strives to provide accurate and reliable educational information. However, as an AI platform, it may occasionally contain inaccuracies or errors. Zainii cannot guarantee the completeness, reliability, or timeliness of the information provided. Users should independently verify any information obtained through Zainii.

13. Governing Law and Jurisdiction:

The laws of [Jurisdiction] shall apply to the interpretation and application of this Agreement. The courts in [Jurisdiction] will have sole jurisdiction over any disputes resulting from or connected to this Agreement.

14. Modification of Terms:

These terms and conditions may be changed, amended, or updated at any time by Zainii. The User will be notified of any changes made to this Agreement, and continued use of the Platform after such notification constitutes acceptance of the modified terms.

15. Comments and Concerns:

For any questions or concerns about our Terms and Conditions, or for notices, feedback, comments, requests for technical support, or any other communications, please contact us at [contactinformation/ emailaddress].

By using Zainii, you acknowledge that you have read, understood, and agreed to every Term and Condition. If you do not agree with these Terms, please refrain from using the Zainii platform.

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